Frequently asked questions

PRODUCTS

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all slaaybykaay products are premium cruelty free

all lashes products are can be re-used for15 uses *tried & tested*

 

PURCHASES

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PLEASE NOTE ALL PRODUCT PRICING IS INCLUSIVE OF SALES TAX (HST/GST)

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WE CURRENTLY ACCEPT ONLY VISA & MASTERCARD

 

Return Policy

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WE DO NOT ACCEPT RETURNS ON ANY PRODUCTS ONCE THEY HAVE BEEN ORDERED, ALL SALES ARE FINAL.

IF YOU HAVE ANY CUSTOMER SERVICE ISSUES WITH YOUR ORDER PLEASE CONTACT US.

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SHIPPING POLICY

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WE CURRENTLY ONLY SHIP CANADA-WIDE AND ALL OVER THE UNITED STATES

HOLD TIGHT WE'LL BE ADDING MORE COUNTRIES SOON!

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PLEASE ALLOW 2-3 BUSINESS DAYS FOR ALL ORDERS TO BE PROCESSED FROM THE TIME YOUR ORDER IS PLACED

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STANDARD SHIPPING SHOULD TAKE 5 - 10 BUSINESS DAYS.

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WE ONLY OFFER FLAT RATE SHIPPING AT THE MOMENT, AND FREE IN-STUDIO PICKUP AT OUR BRAMPTON LOCATION (FOR OUR GTA CUSTOMERS)

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free studio pickups

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PLEASE NOTE THERE IS A SCHEDULE FOR ALL PICKUPS.

You may BOOK YOUR TIME SLOT + await confirmation.

If you do not hear within 3 days please follow up.

(contact@slaaybykaay.com

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happy shopping! 

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